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Reviews

    “Reliable Service”
    “I will always rely on Doug Orr Plumbing and recommend my friends to you.”
    - Marilyn M.
    “Awesome Job”
    “Ricky did an awesome job. He took care of the situation and didn’t leave any debris around the job site.”
    - David Gables’ Plaza B/F
    “Shining Professionalism”
    “Mr. Orr, my complements on the level of professionalism displayed by your veteran technician on his recent visit to my property.”
    - Larry V.
    “Prompt, Great Communication & Honest”
    Luis Duero came out, diagnosed the problem and began fixing it right away. He was prompt, communicated with me before and during the service call and was very honest. I will call Doug Orr with all my plumbing needs.
    - Judi H.
    “Highly recommend - very responsive and cost effective compared to similar options in the market.”
    I used Douglas ORR for my hot water heater replacement. They were very easy to work with on getting pricing estimates, providing information to find the right product and size, and coordinating with my schedule to send a plumber out and help solve my problem. Within 24 hours I had enough answers and insights from their team to move forward and have a technician out to my place with an exact pricing estimate. The work took just over 3 hours and it looks 1,000x better now. Highly recommend - very responsive and cost effective compared to similar options in the market.
    - Jacob C.
    “Nice, Professional, and Efficient!”
    I needed a new tankless water heater. I called several plumbers and each one of them tried to upsell me and charge me more than what I wanted to spend (even after I explained how much I could spend). I got frustrated reached out to Home Depot who put me in contact with Douglas Orr plumbing and had my tankless water heater installed the next day. All the other companies wanted me to wait 3 or more days knowing that I had zero hot water in my home. Billy arrived on time, was very nice and professional and did the job quickly. I'd also like to say that Mary in the office is also a very knowledgeable, kind and helpful and friendly. I highly recommend this company. It's hard to find good employees these days and wanted to make sure I appreciated the extra steps they took to help me the next day!
    - Shannon D.
    “Courteous & Knowledgeable”
    I had Cesar come to my house in Miami Springs. He called to let me know he was on his way. When he arrived, he was very courteous and knowledgeable. He unclogged my garbage disposal and was very professional. Then he went to my bathroom and replaced my flapper. Thanks to Caesar, now my garbage disposal and toilet are working fine. I was going to have a new garbage disposal installed, but Caesar told me it did not warrant replacement and saved me $134.00. I’m very happy with Caesar. He was great!
    - Rudy N.
    “30 Years”
    Have been using Douglas Orr for over 30 years at our business and personally for 18 years. They never disappoint!
    - Susan F.
    “Great Customer Service”
    Eddy was very professional and demonstrated great customer service as he was helping me throughout the process. I would highly recommend this company if you ever need plumbing assistance. Matt helped repair the leak in the concrete slab and was excellent! Great work ethic goes a long way and I’m glad I chose this company to help me.
    - S. 32
    “Rare Professionals”
    This is my 2nd time using Douglas Orr Plumbing and both times they've been awesome. They were able to schedule someone in less than 24 hours for a non-urgent toilet leak. Eddie communicated clearly what he was going to do and walked me through every step. He was especially patient despite the chaos and excess bureaucracy my building's association imposes on contractors. He was courteous and respectful of mask mandates at all times. I'd be glad to have him out to do more work in the future.I wish I could remember the name of the previous guy who came out, but he was similarly professional, courteous and did a great job with my kitchen sink / garbage disposal. He was extra thorough in checking to make sure there were no leaks after he finished his work.My experience working with other contractors in Miami has often been chaotic, with people going silent on communications, and even simply not showing up after being scheduled. These guys are rare professionals. Thanks again to everyone I've interacted with at Douglas Orr.
    - R. B.
    “Very impressed with the courteousness, professionalism, and cleanliness of the plumber and the job.”
    It has been a long time since the garbage disposal backed up and hand plunging did not clear the pipe. Called Douglas Orr Plumbing and they had a service plumber to the house on a timely basis.
    - Ron H.
    “Will definitely recommend!”
    Very professional service. Finally didn't feel like I was taken advantage of by a plumbing company.
    - Kayo C.
    “10/10!”
    Douglas Orr Plumbing responded promptly to my inquiries and arrived to my home to asses and handle the situation. I would highly recommend them.
    - Carli G.
    “Number one company in the whole area”
    This company represents a company with a heart available on call, customer focused , a caring company that focuses on one's needs.  The girls in the office are there to help especially someone named Jash..  Listening to the problems and acting on it.  Plummers are prompt and readily available.
    Totally recommend this company its reputation speaks for itself.
    - Grisel M.
    “Excellent job”
    Wanted to thank Orr Plumbing for the excellent customer service that they have been providing me since 2016, old house and recent home. They are professional, courteous, and knowledgeable. They have always exceeded my expectations and are quick and efficient. Not once have they gone past an hour and the price provided over the phone is always what I am billed after the job is done. Great job.

    Had them come out to change the fill valve today, 06/24/2020, on one of my toilets. It was fixed without issue and the tech pointed out that the water supply tube was not up to code. Had him change the supply tube of all three bathrooms. Total work time was under an hour. I was billed what I was quoted plus the supply tubes. All CDC guidelines were followed!
    - Zadi D.
    “THESE ARE THE PEOPLE YOU WANT”
    Plumbing's scary.  I dread the level of inconvenience and cost.  So it's with much enthusiasm that I recommend Douglas Orr Plumbing!   Twice I've found that folks at this company with whom you deal - from initial contact to job completion - epitomize professionalism and costumer service.  My work was done on time, affordably, and for good!  Particular shout-outs to Mr. Bravo for his peerless skill in capably resolving my recent myriad plumbing problems in what seemed like no time at all, and, in past experience, to Mr. Mascaro for his knowledgeable consultation with complicated plumbing issues.
    - M.G.
    “Awesome service”
    Great service today to install toilets and fix shower valve. Service Tech Jonny gave me a quick call this morning to let me know he was on his way and arrived as expected. Amazing service, advised on repairs and didn't just do what was asked. And he walked me through the COVID procedures in effect at Douglas Orr. It's reassuring and much appreciated.
    - Remy L.
    “Good work!”
    Techs Johnny and Luis were at my house today.
    Really happy with service and professionalism.
    - Gary L.
    “Very well respected plumbing company.”

    Pre-visit communications and assessment visit of unusual installation were excellent. Phone only rings one time then a person answers! Two-man crew came on time. Very good installation; very clean web site. Fair pricing.

    - Ron B.
    “ Extremely professional, courteous and efficient. It is our pleasure to recommend your company to our family, friends and neighbors!”
    We are writing to congratulate you on the quality of the two technicians who came to our house for a service call. We were having an issue regarding our water bill that tripled in one month! We also want to congratulate you on the speedy service! From the time of our calling your office, they were at our house within a matter of hours, same day! Luis Rojas and his helper, Efran Zafra, were extremely professional, courteous and efficient. Luis was very knowledgeable and knew right away what to do. Within 30 minutes, after thorough testing and checking all the water outlets around our house, he determined that there wasn't a leak and that we had probably actually used the amount of water that we were billed for. Luis was right with what he thought might have created the huge increase in our water bill. We had planted many new plants that month, and because of that did a lot more watering than usual. He felt that was it. Both men were very courteous, calm and patient. It was a pleasure having them at our house and they would be welcomed here again. You can be very proud having men like these in your organization. It is our pleasure to recommend your company to our family, friends and neighbors!
    “Eddy was extravagant! He is amazing, very patient, and he made me feel as if he was one of my brothers!”
    Eddy was extravagant! He is amazing, very patient, and he made me feel as if he was one of my brothers. If I ever have a problem, I would have the honor of Eddy helping me out again!
    “Extremely satisfied with Ricky’s work. I had a great experience and felt as if Ricky knew exactly what he was doing and talking about!”
    “Extremely satisfied with Ricky’s work. I had a great experience and felt as if Ricky knew exactly what he was doing and talking about!”
    - Matt
    “I’ve been a customer for 30+ years, and overall happy with Douglas Orr Plumbing's Wonderful service!”
    I had service by Bill this morning and I’m very, very satisfied. I’ve been a customer for 30+ years, and overall happy with Douglas Orr Plumbing's wonderful service! Bill was efficient and arrived on time, and knew very well what he was doing!
    “Going forward, I will make sure you are the plumber on all my Florida projects!”
    “Your plumber was well equipped, knowledgeable and extremely professional. Luis Duero did a great job.”
    - Director of Construction – Equinox
    “Manny Rivero did a great job. and verything was perfect”
    Manny Rivero did a great job. Everything was perfect & he cleaned up after the work was completed!
    - Susan
    “The service guy took the time to explain the needs of the house and did an excellent and professional job while he was here.”
    “If anyone I know EVER needs a plumber, I will highly recommend Douglas Orr in Miami Springs.”
    - Mary
    “Your service was impeccable.”
    “ He was always courteous, he made sure that everything he did was tidy, and he kept his promise to get me back to work on time.”
    - Mrs. Martin
    “I was very pleased with Jose’s service today! ”
    “very thorough & explained everything to me! Jose was such a delight!”
    - Mrs. Keegan
    “Manny was excellent & very professional!”
    “I am very pleased with Manny’s service & he was a great representative of Douglas Orr Plumbing.”
    - Ms. St. Claire
    “I want to let you know how pleased I am with Jose’s work. He arrived precisely at 8:00 am in our home.”
    “Jose worked non-stop and fixed the problem. I went to the bathroom after he finished expecting to find a big mess and he had left the bathroom spotless!”
    - Mrs. Camel
    “You guys are awesome!”
    “I feel like I’ve won the lottery w/ Luis Rojas – he was an excellent plumber & found his mystery problem right away. ”
    - Mr. Karansalis
    “I couldn’t have asked for better service.”
    “very professional and did excellent work. ”
    - Mr. DiLenge
    “I would absolutely call Douglas Orr Plumbing for any restoration or renovation work we need. ”
    “The company has gone over and above in working with our insurance company and although their priced reasonably, the quality of work is excellent.”
    - Shara H.
    “Henry, thanks for getting in and making it happen, good crews.”
    “Henry, thanks for getting in and making it happen, good crews.”
    - Gary
    “Their office staff was very friendly, helpful, and straight forward. ”
    “I am definitely happy that I chose Douglass Orr and they definitely deserve an A (an A+ if possible), on their prices, no surprises, excellent quality work and great responsiveness.”
    - Ms. Ramsey
    “Luis was professional and courteous, arrived on time and completed the work within one hour.”
    “I will use this company again for my future plumbing needs.”
    - Ms. Rivera
    “The team reported to my house exactly at 7:30am as scheduled, couldn’t be more punctual. ”
    “I am very pleased with their services.”
    - Mr. Laffineuse
    “I will definitely call them again, they were great.”
    “They were excellent in every way; I’m very glad I contacted them. ”
    - Ms. Possley
    “I’ll be looking to use your company for some of our larger projects.”
    “I was impressed with the work performed by your plumber!”
    - Frantz
    “Polite, Neat & Clean! I'm extremely happy and want everyone to know about it.”
    “I'm extremely happy and want everyone to know about it.”
    - Mrs. Shiff
    “I am very pleased with Douglas Orr Plumbing, Inc.”
    “I am very pleased with Douglas Orr Plumbing, Inc.”
    - Mrs. Budd
    “They were very professional and informative.”
    “Ricky did a great job last night, I watched him handle this work as a professional.”
    - Mr. Georges
    “I am very happy with Douglas Orr Plumbing, Inc. & the service they provided”
    “The plumber was great & fixed the problem very quickly! Thanks TOMMY D!!”
    - Mr. Giraldo
    “Efficient, Expeditious, Professional, Punctual & Affordable! I highly recommend this company!”
    “Efficient, Expeditious, Professional, Punctual & Affordable! I highly recommend this company!”
    - Mrs. Narin
    “I would definitely use Orr plumbing again and recommend them without hesitation.”
    “I would definitely use Orr plumbing again and recommend them without hesitation.”
    - Mr. Cafolla
    “Good job Andres - I highly recommend him!”
    “Good job Andres - I highly recommend him!”
    - Angela C.
    “Thanks for getting it done!”
    “Thanks for getting it done!”
    - Gary
    “What a delight!”
    “Alex is a great representation of your company. He worked hard and was very clean and explained everything.”
    - Ms. Sanders
    “I was extremely pleased with the scheduling of the repairs and with Manny who did the work.”
    “I was extremely pleased with the scheduling of the repairs and with Manny who did the work.”
    - John S.
    “We could not have made a better decision. I would highly recommend this company for any plumbing needs!”
    “We could not have made a better decision. I would highly recommend this company for any plumbing needs!”
    - Anita T.
    “Boris arrived on time and got right to work. He worked for 2.5 hours and kept us informed.”
    “Repairman, Boris, arrived on time, 7:00am, got right to work. He worked for 2 1/2 hours and kept us informed.”
    - Julie C.
    “I will continue to use your services due to Chuck & your friendly office staff!”
    “Chuck was amazing, professional & efficient!”
    - Susan C.
    “Eddy does well for Douglas Orr Plumbing, very polite, kind, and knows what he’s doing! He’s AMAZING!”
    “Eddy does well for Douglas Orr Plumbing, very polite, kind, and knows what he’s doing! He’s AMAZING!”
    - Patricia P.
    “Very professional, precise and an excellent plumber – I'm quite satisfied!”
    “Very professional, precise and an excellent plumber – I'm quite satisfied!”
    - Palazzo Del Mare
    “I will definitely recommend your company to perform any kind of plumbing work in the future. Thanks again for all your hard work and efficiency.”
    “I will definitely recommend your company to perform any kind of plumbing work in the future. Thanks again for all your hard work and efficiency.”
    - Jorge Goyco, Project Manager
    “We would confidently recommend Douglas Orr Plumbing as a select and reliable contractor and look forward to working with them in the future.”
    “We would confidently recommend Douglas Orr Plumbing as a select and reliable contractor and look forward to working with them in the future.”
    - Jeff Benson, Swire properties, Inc
    “They are the real deal and not just fancy salesmanship and empty promises - I would highly recommend Douglas Orr Plumbing for your plumbing needs.”
    “They are the real deal and not just fancy salesmanship and empty promises - I would highly recommend Douglas Orr Plumbing for your plumbing needs.”
    - Tim Kimmons, Kimmons Builders Inc.
    “To be successful in this business, you must surround yourself with Subcontractors who solve problems instead of creating them. That’s why I use Douglas Orr Plumbing. ”
    “To be successful in this business, you must surround yourself with Subcontractors who solve problems instead of creating them. That’s why I use Douglas Orr Plumbing. ”
    - Rusty Cernogorsky, Sr. Project Manager
    “They delivered the job on time and under budget and we would not hesitate to use them again on future projects.”
    “They delivered the job on time and under budget and we would not hesitate to use them again on future projects.”
    - Pastor Carlos Leyrer
    “Douglas Orr Plumbing has performed and is performing as a valuable partner to the project team and as an excellent plumbing subcontractor. ”
    “Douglas Orr Plumbing has performed and is performing as a valuable partner to the project team and as an excellent plumbing subcontractor. ”
    - Jesse Reyes, Divine Savior Academy
    “They are very professional and energetic organization. Their integrity cannot be matched by anyone else in the trade.”
    “Their integrity cannot be matched by anyone else in the trade.”
    - Kenette Batchelor, CMC Construction, Inc
    “Great experience and I would definitely use them again!”
    “It was great experience and I would definitely use them again. ”
    - Keith R.
    “They were excellent and I would definitely use them in the future.”
    “They were excellent and I would definitely use them in the future.”
    - Robert G.
    “Eddie arrived on time, inspected the work to be done, explained to me how he was going to proceed to do it in the least amount of time.”
    “Eddie was polite, friendly, and knowledgeable. In my opinion, he is an asset to his company.”
    - Gisele S.
    “Great experience, highly recommend, even for a very tiny job.”
    “Great experience, highly recommend, even for a very tiny job.”
    - Amy C.
    “I called, they came, diagnosed the problem, made the fix, checked my water meter and made sure they solved the problem all in about 30 minutes.”
    “I called, they came, diagnosed the problem, made the fix, checked my water meter and made sure they solved the problem all in about 30 minutes.”
    - Happy Customer
    “They are friendly and professional and they were definitely quick to come out.”
    “They are friendly and professional and they were definitely quick to come out.”
    - Anthony J.
    “They did the job within the expected budget and we were happy with the job.”
    “They did the job within the expected budget and we were happy with the job.”
    - Woody E.
    “They explained the problem to me very thoroughly and they fixed it and I did not have any issues since then.”
    “They explained the problem to me very thoroughly and they fixed it and I did not have any issues since then.”
    - Happy Customer
    “Very Pleased! Called in morning, they came and did work in afternoon.”
    “Very Pleased! Called in morning, they came and did work in afternoon.”
    - John M.
    “The plumber arrived at his scheduled time, treated me and my home with respect, and completed the job quickly.”
    “I was extremely pleased with the level of service, and will use them again in the future.”
    - David R.
    “ I am very satisfied with the services of this company, and would call them again should the need arise.”
    “ I am very satisfied with the services of this company, and would call them again should the need arise.”
    - AnaMaria R.
    “Andres arrived on time at the agreed hour which during business after hours. ”
    “Andres arrived on time at the agreed hour which during business after hours. ”
    - Happy Customer
    “Great! I would recommend them to anybody that is in need of a plumbing company you can trust.”
    “Great! I would recommend them to anybody that is in need of a plumbing company you can trust.”
    - Jason W.
    “Orr plumbing fixed both problems the very next day!”
    “Orr plumbing fixed both problems the very next day. ”
    - Happy Customer
    “They are professional, responsive, and on time.”
    “They are professional, responsive, and on time.”
    - Robert K.
    “Excellent. Quick, efficient, no hassle service!”
    “Excellent. Quick, efficient, no hassle service.”
    - Kip F.
    “They are my new plumbing company!”
    “The plumber was exactly on time, put on clean booties every time he entered the house, was polite, professional and offered explanations when I asked for them.”
    - Shelley P.
    “They are extremely trustworthy and the work is excellent. The response time, work and price are excellent.”
    “They are the only company I use for home and work.”
    - Randy
    “I have always used Doug Orr at my house going back years and I will always recommend them.”
    “I have always used Doug Orr at my house going back years and I will always recommend them.”
    - Luis
    “Plumber was on time, highly competent and professional. I will always call them in the future when I need a pro.”
    “I will always call them in the future when I need a pro.”
    - Annette
    “These are very friendly and professional folks, and we couldn’t be happier with their work!”
    “These are very friendly and professional folks, and we couldn’t be happier with their work. ”
    - Rick
    “I was extremely happy with the service and I highly recommend their services and will use them again at another opportunity.”
    “I was extremely happy with the service and I highly recommend their services and will use them again at another opportunity.”
    - Alan
    “They were right on time and very professional. ”
    “They were right on time and very professional. ”
    - Beverly
    “All workers were very professional and courteous and efficient. I will highly recommend them!”
    “All workers were very professional and courteous and efficient. I will highly recommend them!”
    “Thank you for all your help with this. I will spread the word on how awesome your company is.”
    “Thank you for all your help with this. I will spread the word on how awesome your company is.”
    - Louis H.
    “My tenant there said how nice and professional they were. She was very happy and she is not easy to please.”
    “My tenant there said how nice and professional they were. She was very happy and she is not easy to please.”
    “I wish I had found this company sooner and will recommend you to everyone I know. Excellent!!”
    “I wish I had found this company sooner and will recommend you to everyone I know. Excellent!!”
    - Samantha B.
    “Thanks for getting out there so quickly. Your tech was great!”
    “Thanks for getting out there so quickly. Your tech was great!”
    - Lu Ann L.
    “Ricky is always efficient, thorough, and a pleasure to work with. He is always polite and very helpful! ”
    “Ricky is always efficient, thorough, and a pleasure to work with. He is always polite and very helpful! ”
    - Betsy P.
    “I will share my positive experiences with the Douglas Orr Plumbing, Inc. to my friends whenever they inquire about a plumbing company.”
    “I will share my positive experiences with the Douglas Orr Plumbing, Inc. to my friends whenever they inquire about a plumbing company.”
    “They exceeded my expectations once again!”
    “They exceeded my expectations once again!”
    - Frank C.
    “David was very professional and well trained! I am very impressed and will use Douglas Orr again!”
    “David was very professional and well trained! I am very impressed and will use Douglas Orr again!”
    - Carlos
    “I could not be more grateful! Great job and thank you so much! ”
    “I could not be more grateful! Great job and thank you so much! ”
    “Luis & helper were really great – not only did they do great job in bath, they were brought into the kitchen & found the issue right away & fixed it!!”
    “Luis & helper were really great – not only did they do great job in bath, they were brought into the kitchen & found the issue right away & fixed it!!”
    “I can’t say enough about Orr Plumbing’s staff and service. You definitely take the angst out of plumbing distress!!!”
    “I can’t say enough about Orr Plumbing’s staff and service. You definitely take the angst out of plumbing distress!!!”
    - Karma P.
    “Norman did an OUTSTANDING job at my home today and I appreciate his experience & knowledge!”
    “Norman did an OUTSTANDING job at my home today and I appreciate his experience & knowledge!”
    - Walter L.
    “I am so very pleased will Bill Dopico! What great service!”
    “I am so very pleased will Bill Dopico! What great service!”
    - Laura J.
    “You have a great, professional plumber in Luis Duero and I am quite impressed with his work ethic! ”
    “You have a great, professional plumber in Luis Duero and I am quite impressed with his work ethic! ”
    - Tom
    “Eddy Villamil did an emergency water heater installation job for me this weekend. He was neat, clean, professional, and did a great job. I’ve used Douglas Orr Plumbing, Inc. twice before and we are lifetime customers!”
    “Eddy Villamil did an emergency water heater installation job for me this weekend. He was neat, clean, professional, and did a great job. I’ve used Douglas Orr Plumbing, Inc. twice before and we are lifetime customers!”
    - Anthony A.
    “Orr Plumbing and Angie’s list just saved me $7,411! They're very knowledgeable, professional and everything about their service was first rate.”
    “Orr Plumbing and Angie’s list just saved me $7,411! They're very knowledgeable, professional and everything about their service was first rate.”
    - William D.
    “Joel went out of his way to make sure everything was done perfectly.”
    “We've been a satisfied customer of yours for years and have recommended you many times.”
    - B. Kuhl
    “They went above and beyond!”
    I want to take the time to make sure that the Douglas Orr employees responsible for helping Atlas Metal complete our project are recognized. This project required special attention over the span of a few months and I am grateful for their help. Instrumental in this were the plumbers Eddy and Yuri. They went above and beyond what was necessary of them to get this project completed. Their craftsmanship, communication, and professionalism should make Douglas Orr proud. Nester and Thomas also deserve a mention. Kat and Monica also deserve recognition. They are knowledgeable and responsive. I relied on them for important information more than once and they delivered every time.
    - Dom JR
    “I highly recommend!”
    Had a major leak in my home, which time was of the essence. Douglas Orr had a plumber  at my home soon after placing my call. The plumber was clean and very detailed as to how this issue needed to be resolved.
    - Morgan T.
    “Total Package”
    Came on time. Fixed my problems. Friendly fast clean.  Thomas was great and respectful
    - Robin M.
    “best customer service!!”
    I have been using your company for years. The best service anywhere. I recently had Manny out and loved him so much I am having him back this monday 12/09/19 to install a new water heater. Rosie in customer service is also a jewel. If I still was in human resources I would hire in a heart beat. Very professional and polite on all our conversations. Thanks again.
    - david fuller